PURCHASE AND DELIVERY

• Please ensure that the correct item has been selected before proceeding to check out. We will not be able to amend your orders once they have been confirmed.
• Kindly ensure the full and correct address is stated. Orders with incomplete/incorrect address may result in lost or delayed mailed.
• Orders will be shipped out within 1-3 working days upon payment verification. Please ensure all required information are submitted during the payment process to avoid possible delays during shipping.
• Orders are mailed on weekdays and weekends. Public holidays are excluded.

SHIPPING INFO

• All standard shipping with tracking code are handled by Singpost,
• We offer free standard delivery for single order above S$100. (Applicable in Singapore only)

BOUNCED PARCEL

• Customers will be contacted via email should we receive any bounced parcels bearing their name.
• Cost for re-delivery will be borne by the customer. We will bear the cost of re-delivery if it is deemed as an error on our part. Details regarding the re-delivery will be provided in the email sent to the customer.
• Bounced parcels that are unclaimed after 3 months will be deemed as our property and no compensation will be offered as sufficient response time has been given.

PAYMENT INFO

• We accept internet banking, ATM transfers from all local banks and paynow. In the event that cash deposits are done and there are extra amounts after paying for item, please contact us for a refund.
• All required information for bank transfers/paynow are listed on the page upon placing your order. We seek your kind cooperation to provide full set of information for verification purposes. We reserves all rights to reject any orders without these details.
• For payments via bank transfer/paynow, kindly update your payment details via the link found in your invoice within 24 hours. All orders will automatically cancelled if payment is not received and updated within this stipulated time frame. In the event where a customer has transferred for the invoice past the 24 hours timeframe (with no advance notice) and the order has been cancelled, no refunds will be made if the item is no longer in stock. Store credits will be issued.

EXCHANGES AND RETURNS

• Please email returns@ with your order number, return item and reason for the return to check if your item is valid for return.
• You are required to seek for our confirmation prior to returning your order.
• Orders made during promotional period or with promotional codes, store credits, sale items, accessories, bags and shoes, are not allowed for returns.
• All returns must be mailed back via traceable mode of posting (registered post/ smart pac / courier) and must reach us within 7 days for local orders or 20 days for international orders, from the date of receipt of your item.  We are not be liable for the lost returns that are not mailed back via a trackable source. The return will not be valid if we do not receive your parcel.
• All returns must be sent back with the filled Return Form printout.
• We reserve the rights to reject any returns with no Return Form enclosed, no confirmation of returns or does not meet the returns requirement.
• In case of item defects, kindly email us at returns@ within 7 working days of receiving the item(s). Email must include order no and snapshots of the area of defect clearly.
• If the defected item is still in stock, a replacement piece will be sent out together with a stamped envelope for the return of the defective piece. Customers will be required to mail the defected piece out to us within 7 working days. In the event whereby the defected item is out of stock, store credits will be issued. The refund will only be done if the item is being returned back to us.
• All return items must be in their original condition, unwashed and unworn with the tag intact should it come with it. Items which do not fulfill these criteria will be rejected duly.
• Measurements stated may vary 0.5″-0.8″ as items are mass produced. Do take note that uk sizing can only serve as a rough gauge and cannot be taken as a comprehensive guide.
• Colors shown may deviate slightly on different screens as different tech devices have different colour resolutions. As such, colors may be portrayed with slight differences to the human eye (and under different lighting). In the cases above, no refunds/exchanges will be made.
• For items with light colored base, there may be slight small black dots which are not obvious. As this does not change the overall appearance of the item, it will not be considered a defect.
• Please refer to our Returns & Exchange Policy for more info

We reserves the rights to amend the terms from time to time without prior notice. Purchasing from our website, you are deemed to have agreed to the above terms and conditions listed. If you have any enquiries regarding this, please contact us.